Reference

Privacy Policy

We built Ngod88 for Bangladesh players who move fast between mobile deposits and live tables. This policy explains what we collect when you open an account, how we protect your bKash and Nagad transaction details, and the rights you hold over your own data.

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Ngod88 Privacy Policy
DATA HANDLING

How We Protect Your Information

Privacy at Ngod88 starts with encryption. Every bKash PIN, Nagad confirmation and Rocket transaction passes through SSL before it reaches our payment processor. We separate your login credentials from your wallet data so a single breach cannot expose both. Account sessions expire after inactivity, and we send you an alert if someone logs in from a new device. You control who sees your activity — we never publish your username, bet history or balance without explicit consent.

Encrypted Transfers

All deposit and withdrawal requests between your bKash, Nagad or Rocket app and our servers run over encrypted channels — we do not store your mobile wallet PIN or OTP at any stage of the payment flow.

Session Management

We log the device and IP each time you sign in. If we detect a login from an unfamiliar location, we send a verification code to your registered mobile number before granting access to your wallet or bet history.

Cookie Preferences

Essential cookies keep you logged in and remember your language choice. Marketing and analytics cookies are optional — disable them in your browser or account settings without losing access to deposits, withdrawals or game lobbies.

Data Retention

We keep transaction records for six years to meet financial reporting requirements, but personal profile data — your email, mobile number, device list — can be deleted on request once your account is closed and any pending bets are settled.

PRIVACY HELP

Contact Us About Your Data

If you want to see what data we hold, request a correction, or delete your account entirely, reach us through any of these channels. Our support team handles data requests during Bangladesh business hours and will confirm receipt within one working day.

Team online

Live Chat

Open the chat bubble in the bottom corner of any page and tell us you need help with a privacy or data request — our agents will guide you through the steps and confirm what we can retrieve or remove.

Email Support

Send your request to the support email listed in your account dashboard. Include your registered mobile number so we can verify your identity and process data export or deletion requests securely.

Account Settings

Log in and visit the privacy section under account settings to download a copy of your transaction history, update consent preferences, or submit a deletion request directly from the panel.

Privacy Policy FAQ

We collect your mobile number, email address and the payment method you choose during sign-up — bKash, Nagad or Rocket. We also record your device type and IP address to secure your account and prevent unauthorised access.

Yes. Log in and visit the privacy section under account settings, or contact support via live chat or email. We will send you a copy of your profile data, transaction history and session logs within five working days.

We share encrypted payment tokens with our licensed payment processor to complete deposits and withdrawals. We do not pass your mobile wallet PIN, OTP or account balance to game providers, advertisers or analytics platforms outside our direct service chain.

Open a live chat or email support with your registered mobile number and request account closure. Once any pending bets settle and withdrawals clear, we will delete your profile data and mark your transaction records as anonymised for compliance retention.

Essential cookies manage your login session and language preference. Optional cookies track page visits and referral sources for our marketing team. You can disable optional cookies in your browser settings or account privacy panel without affecting deposits, game lobbies or withdrawals.

Yes. We send an email to your registered address and display an in-lobby banner whenever we update data collection practices, retention periods or third-party sharing rules. You can review the full updated policy from the footer link on any page.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.